Please make sure to adjust the FocusBug Opacity to 100% if you are having trouble seeing the FocusBug. Please go to the View menu in FocalPoint and choose Focus Bug Opacity. Please select 100% to view the Focus Bug.
Note: Perfect Layers is not available as a Photoshop Plug-in. This works as a plug-in for Adobe Photoshop Lightroom, Apple Aperture, or as a standalone application. The following instructions show how to access onOne Software from Adobe Photoshop Elements. Adobe… More »
Perfect Layers can be accessed as a plug-in from inside of Adobe Photoshop Lightroom. You can find it in the File > Plug-In Extras menu. If you select a single PSD file, the original file will be opened If you… More »
We have identified this issue only occurs when running Apple’s latest OS X 10.6.4. We have released an updated version which can be found on our software updates page. NOTE: Plug-in Suite owners, please make sure to download the Plug-in… More »
This can be a result of an out-dated video driver. You will want to double check your video card manufacturer in the Device Manager and then go directly to their site to download and install the latest video driver. An… More »
Below is a list of suggestions to help circumvent the memory errors 1. Adjust PS Memory allocation to 75% 2. Turn histories down to 4 3. Close other applications, restart Photoshop 4. Go straight to plug in 5. Flatten the… More »
This is a current limitation of the scripting language Photoshop uses with recording actions. If you wish to record an action using an onOne plug-in, please record the action while launching the onOne Plug-In from the File->Automate menu (and not… More »
The serial number and license code are one in the same. If you have any questions regarding your serial number or license code please contact customer service.
No, the dashes are not required when you type in your license code. You can type it in and the activation dialog will automatically do the rest for you.
If you are switching to a new computer or you’ve already activated your onOne product on 2 computers you can deactivate a copy to free up the license. The instructions to deactivate the product are listed here. Once you have… More »