Note: Perfect Layers is not available as a Photoshop Plug-in. This works as a plug-in for Adobe Photoshop Lightroom, Apple Aperture, or as a standalone application. The following instructions show how to access onOne Software from Adobe Photoshop Elements. Adobe… More »
Perfect Layers can be accessed as a plug-in from inside of Adobe Photoshop Lightroom. You can find it in the File > Plug-In Extras menu. If you select a single PSD file, the original file will be opened If you… More »
Please do not cancel this window and allow the plug-in to launch. You will not need to select the onOne icon in the dock. This window will remain open in the background while using the plug-in. With Photoshop CS5 on… More »
Below is a list of suggestions to help circumvent the memory errors 1. Adjust PS Memory allocation to 75% 2. Turn histories down to 4 3. Close other applications, restart Photoshop 4. Go straight to plug in 5. Flatten the… More »
For Windows 7 and Windows Vista users, please go to the C drive, then to the Users folder, then to Your User folder, then to AppData folder, and then to the Roaming folder. If you see a Mask Pro 4.0… More »
With version 4.1.6 there are some support files that might not be present on your Macintosh. Please make sure to download the latest version of Mask Pro from software updates. The software updates can by going to the Support Page… More »
This is a current limitation of the scripting language Photoshop uses with recording actions. If you wish to record an action using an onOne plug-in, please record the action while launching the onOne Plug-In from the File->Automate menu (and not… More »
The serial number and license code are one in the same. If you have any questions regarding your serial number or license code please contact customer service.
If you find yourself in a situation where you need to re-install your onOne Software product, due to a new computer or you are rebuilding your existing workstation you do not have to re-register after re-installing your onOne Software product. … More »
On some setups of Windows and Elements there is a conflict with two files that get installed. You can remove these files without altering the functionality for Genuine Fractals. Go into the Elements Plug-Ins folder and remove onOne Library.acel.8bx and… More »