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Support for Perfect Layers 1

Software Updates

System Requirements

Top Issues

Perfect Layers is not showing in Photoshop

Perfect Layers is not available as a Photoshop plug-in since the layers feature is already included in Photoshop. It can be accessed as a standalone application or as a plug-in for Lightroom or Aperture. For instructions on accessing onOne Software,… More »

Perfect Layers 1 customers get Perfect Layers 2 free

If you purchased Perfect Layers 1, Perfect Layers 2 is a free update. If you own Perfect Layers 1, please download the update for Perfect Layers 2 below. Macintosh Windows If you own Perfect Photo Suite 5.5, you will be… More »

I am receiving error (0xc0000142) when trying to open Perfect Layers 1 (Windows only)

If you are a windows user who has been unable to launch Perfect Layers as a standalone application and receiving a error (0xc0000142) please download and run our latest updated installers. These include fixes for this issue. The software updates… More »

I am receiving errors from Time Machine (Mac only)

If you are using one of the current versions of onOne Software, we have released product updates to resolve this issue. The software updates for each product can be found by choosing your product on the right side of this… More »

Configuring Aperture for use with Perfect Layers 1

In order for editable copies to be made correctly from Apple Aperture, you will need to configure your external editor file format. Please change the “External Editor File Format” to PSD format (in Aperture’s Export preferences).  

Why are additional copies of the image being created in Aperture?

To prevent additional copies of the image from being made in Aperture, please change the “External Editor File Format” to PSD format (in Aperture’s Export preferences).  

The brush and masking bug performance is slow on large displays

Please try reducing the size the of the Perfect Layers window and it will increase performance of both tools.

Will Perfect Photo Suite 5.5 customers need to purchase Perfect Layers?

Existing Perfect Photo Suite 5.5 customers will receive Perfect Layers at no additional cost when it the full release becomes available in mid summer 2011. Right now, Perfect Photo Suite 5.5 customers should download the public preview to get started… More »

Are there training videos available for the Perfect Layers 1?

We have several training videos available for this product. To view the training videos, please click here.  

Is Perfect Layers integrated with Lightroom?

Yes, Perfect Layers is designed with easy integration with Lightroom in mind.  When working in Lightroom, photographers will be able to select multiple images and send them directly to Perfect Layers to create a new, layered file, where each layer… More »