The following instructions only apply to the following products when running in Mac OSX 10.7 Lion. Perfect Photo Suite 5.5.4 PhotoTools 2.6.4 Professional Edition Please follow these steps. 1. Please open Photoshop and go to the Preferences menu (Photoshop >… More »
Note: Perfect Layers is not available as a Photoshop Plug-in. This works as a plug-in for Adobe Photoshop Lightroom, Apple Aperture, or as a standalone application. The following instructions show how to access onOne Software from Adobe Photoshop Elements. Adobe… More »
You can download the .pdf file which shows before/after examples of all the effects in PhotoTools 2.6. Please click here to download the .pdf.
If you are launching PhotoTools 2.6 Professional Edition out of Apple Aperture and the image is appearing back in the Aperture library unchanged, change the file type that is being exported from Aperture to a PSD. Instructions: Go to: Aperture>Preferences>Export:… More »
This behavior is expected. In order for PhotoTools to draw the window correctly in Windows 7, it must change the theme to basic. This is because Windows 7 renders OpenGL differently than previous versions of Windows. If you click the… More »
The software was designed to transfer all the user presets. Some customers have reported the user presets are not appearing after updating to the current software. Here are the instructions to manually move your presets from version 2.5 into the… More »
PhotoTools 2.6 Professional edition is now available. This is a free update for all owners of PhotoTools 2.5 Professional Edition. To download the updated version, please visit our product downloads page here. NOTE: If you own the PhotoTools 2.5 Standard… More »
NOTE: This is for PhotoTools 2.0 ONLY, it will NOT work for version 2.5 To fix this issue, the following file will need to be downloaded. Please click here to download the file and follow the steps below. Please make sure to… More »
This can be a result of an out-dated video driver. You will want to double check your video card manufacturer in the Device Manager and then go directly to their site to download and install the latest video driver. An… More »
This error indicates that a version of PhotoTools installed in the past is conflicting with the current version. The database error could indicate that it’s been corrupted. The first step will be to uninstall the product. Windows: Please make sure… More »