If you are receiving the below error during installation, it is most likely because the Windows System language is set to something other than US/English. An error occurred during the process- 2147024773 Feature: Perfect Effect 3 Component: Perfect Effects common… More »
If you previously had Perfect Photo Suite 5 (Plug-in Suite 5) installed and have just installed Perfect Photo Suite 6.x, there is a chance you may see a Communication Error when trying to access the Perfect Photo Suite 6.x from… More »
This error will error when running Adobe Photoshop CS3 or CS4 in Rosetta Mode. Here is how to change from Rosetta. Please close Adobe Photoshop Open a new Finder Window and go to the following location HD>Applications>Adobe Photoshop (CS3 or… More »
Here is the error window you will see: Please close all of your applications currently open (Photoshop, etc). To remove this error message, please remove the following two files which are parts to the onOne Library: onOne Library.dll onOne Library.acel.8bx… More »
Please make sure you are running the current update of your product in order for this to work. You will want to make sure Nalpeiron services are running. Go to Start \Control Panel\Admin Tools\Services\Nalpeiron Licensing Make sure this is set… More »
Please use the following instructions to resolve this issue. Perfect Photo Suite 5.5 or 5.5.1 must be the version installed in order for this to work. Please close Adobe Photoshop Download the installer by clicking here Extract the file and… More »
In most cases restarting the computer will fix this issue. If that fails to get rid of the error please do the following: Delete the ProTec6 folder in this location: HD>Library>Startupitems>ProTec6 (Only delete the ProTec6 folder and keep the ProTec6B… More »
If you are receiving the following error: “Unknown error -115″ please follow the steps below to resolve the issue. Please close all of your applications (Adobe Photoshop, Adobe Photoshop Elements, etc.) Go to C:/Program Files/onOne Software/License Manager Double click on… More »
Please do not cancel this window and allow the plug-in to launch. You will not need to select the onOne icon in the dock. This window will remain open in the background while using the plug-in. With Photoshop CS5 on… More »
Please do not cancel this window and allow the plug-in to launch. You will not need to select the onOne icon in the dock. This window will remain open in the background while using the plug-in. With Photoshop CS5 on… More »