• U.S. Support Hours: Monday-Friday 8am-4pm (Pacific)
  • Support is closed.

When will my order/product ship?

Your order is shipped from our warehouse within 48 hours during the work week (Monday through Friday) and within 72 hours if ordered on the weekend (Saturday/Sunday). Please keep in mind our warehouse is not open on weekends or holidays…. More »

How can I obtain a copy of an invoice for my order?

You are given the option to print your invoice once you order has been processed and you reach the payment confirmation page. If you do not have access to this page and require a copy of an invoice, please contact… More »

Can I purchase your product through a reseller?

To locate a list of resellers which offer our products, please check our Resellers page.

What do you charge for shipping?

Domestic shipping (United States): USPS Priority ($8.95 + $2.00 for each additional item) UPS Ground ($9.95 + $5.00 for each additional item) UPS 2-day ($19.95 + $5.00 for each additional item) UPS 1-day ($29.95 + $5.00 for each additional item)… More »

How do I get a tracking number for my shipment?

The tracking number will be emailed to you once the product ships from our warehouse.